Privacy Policy

Effective Date: November 25, 2024

1. Introduction

Welcome to Southern Custom Homes & Renovations LLC (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, https://www.southerncustomhomesandrenovations.com (“Website”).

2. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Identification Information: When you contact us through our Website, we may collect personal details such as your name, email address, phone number, and any other information you voluntarily provide.

• Comments: If you leave comments on our Website, we collect the data shown in the comments form, your IP address, and browser user agent string to help detect spam. An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

• Media: If you upload images to the Website, avoid uploading images with embedded location data (EXIF GPS) included, as visitors can download and extract location data from images on the Website.

• Cookies: Our Website uses cookies to enhance user experience. For instance:

  • If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year.
  • When you log in, we set up cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. Selecting “Remember Me” extends your login for two weeks. Logging out removes the login cookies.
  • Editing or publishing an article sets an additional cookie in your browser, which expires after one day.

• Embedded Content from Other Websites: Articles on our Website may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited the other website, which may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content.

3. How We Use Your Information

We use the collected information for various purposes:

• To respond to your inquiries and provide customer support.
• To improve our Website and services.
• To monitor and analyze usage and trends to enhance user experience.
• To detect and prevent fraudulent or unauthorized activities.
• To comply with legal obligations.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Website and conducting our business, provided they agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Retention

• Comments: If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve any follow-up comments automatically.
• Registered Users: For users that register on our Website (if any), we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of any inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, subject to certain exceptions.
• Restriction: Request restriction of processing your personal data.
• Data Portability: Request transfer of your data to another organization or directly to you.
• Objection: Object to the processing of your personal data under certain conditions.

To exercise these rights, please contact us at schomesrenovations@gmail.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Website may contain links to other sites. We are not responsible for the privacy practices of such other sites. We encourage you to read the privacy statements of every website that collects personal information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: schomesrenovations@gmail.com
• Phone: (601) 613-2799 or (601) 624-2859
• Address: Jackson, MS

By using our Website, you consent to our Privacy Policy.